1. What Happens If The Delivery Attempt Fails?
If a delivery fails due to an incorrect address, unavailability of the recipient, or refusal to accept, the package will be returned to our warehouse. You may request a re-delivery.

2. What Should I Do If My Order Arrives Damaged?
If your order is damaged, please contact our customer support within 48 hours of delivery and share photographic evidence so we can assist you with a replacement or refund.

3. What Happens If My Order Is Lost During Transit?
If your order is lost in transit, we will verify the issue with our courier partner and arrange either a replacement or a refund.

4. Do You Offer Express Or Same-Day Delivery?
Currently, we only provide standard shipping timelines (3–8 business days). Express or same-day delivery options are not available.

1. Can I Cancel Part Of My Order?

Partial cancellations are not available. You will need to cancel the entire order (if eligible) and place a new order for the items you want.

2. How Will I Know If My Cancellation Is Successful?

Once your cancellation is processed, you will receive a confirmation email from our customer support team. Keep this for your records.

3. What If I Paid Using A Credit/Debit Card Or Wallet?

Refunds for cancelled orders are processed to the original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.

4. Is There A Phone Number To Request Cancellation?

Currently, cancellations can only be requested via email through our customer support team to ensure proper tracking and processing.

1. What Materials Are Your Clothes Made Of?
We use premium fabrics such as cotton, linen, silk, and blended materials, ensuring comfort, durability, and subtle luxury in every piece.

2. How Can I Care For My Clothes?
Each product comes with care instructions. Most items are machine washable on gentle settings or require dry cleaning for delicate fabrics.

3. How often do you launch new collections?

We regularly update our collections with seasonal trends and exclusive designs. Stay tuned to our website and newsletter for announcements.

4. Are your clothes suitable for formal occasions?

Absolutely! Many of our collections include versatile pieces perfect for office wear, events, or smart-casual occasions.